Last updated: January 2026

8999ber Privacy Policy — Your data is safe with us

Your privacy is our top priority at 8999ber. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure. By using the platform, you are deemed to have accepted this policy.

1 What data we collect

We collect certain information to improve your experience on the 8999ber platform and deliver secure services. This data is collected in two ways — information you provide directly and information collected automatically.

Information you provide directly

  • Full name, date of birth, and national ID number
  • Email address and mobile number
  • Home address and postal code
  • Payment method details (Mobile Pay/Nagad/bank account number)
  • Documents submitted for identity verification
  • Messages and feedback sent to customer support

Automatically collected data

Data type Purpose
IP address and device information Security Verification & Fraud Prevention
Browser & Operating System Platform optimisation
Login history and activity logs Account security
Betting and game history Service improvement and responsible gaming
Cookie and tracking data Personalized Experience

2 How We Use Your Data

8999ber uses data collected under this Privacy Policy solely for specified purposes. We never sell your information.

  • Account Management: For registration, login, and profile updates.
  • Identity Verification: For KYC processing and age verification.
  • Payment Processing: To process deposits and withdrawals securely.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Customer support: To respond to your complaints and inquiries.
  • Bonuses and promotions: To send you relevant offers (only with your consent).
  • Legal Obligations: To comply with regulatory authority guidelines.

To clarify: We use your gaming history and behavioural data to improve our responsible gaming tools — all in the interest of your protection.

3 Data Retention

8999ber does not retain your data longer than necessary. However, certain information must be kept for a specified period to meet legal obligations.

  • Account data: retained for the duration of the account and up to 5 years after closure
  • Transaction records: minimum 7 years, as required by financial regulations
  • Customer support communications: up to 2 years after the issue is resolved
  • Marketing consent records: up to 3 years after consent is withdrawn

After the specified retention period, your data is securely deleted or anonymized.

4 Sharing data with third parties

We never sell your personal data. However, limited information may be shared in certain circumstances:

Authorized Third Parties

  • Payment Processors: Necessary information is shared with Mobile Pay, Nagad, or your bank to process transactions.
  • Identity verification services: With licensed agencies as part of the KYC process.
  • Security provider: For fraud prevention and cybersecurity.
  • Legal Authorities: To comply with court orders or assist in investigations.

All of our third-party partners operate under strict confidentiality agreements. They are not permitted to use your data for their own purposes.

5 Cookies & Tracking Technologies

8999ber uses cookies and similar technologies on its website and app to enhance your experience and help analyze platform performance.

Cookie Type

  • Essential cookies: To maintain your login session and ensure security — these cannot be disabled.
  • Functional cookies: To remember your preferences and language settings.
  • Analytics cookies: To understand which pages are used most — these are anonymous.
  • Marketing Cookies: To show you relevant ads — you can opt out at any time.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the availability of some platform features.

6 Your privacy rights

As an 8999ber member, you have a number of rights over your own data. We respect these rights and are committed to upholding them.

  • Right to Know: You can find out what data we hold about you.
  • Right to rectification: You can request corrections to any inaccurate information.
  • Right to Erasure: You can request that your data be deleted, provided there are no legal obligations requiring us to retain it.
  • Right to portability: You can receive your data in a structured, portable format.
  • Right to object: You can opt out of marketing communications at any time.
  • Right to Withdraw Consent: You may withdraw any consent you have previously given.

How to Submit a Request: To exercise any of your rights, email us at support@8999ber.bet. We will respond within 30 days.

7 Children's Privacy Protection

8999ber is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors. If an underage account is detected, it will be suspended immediately and all associated data will be deleted.

If you believe a minor in your household is using this platform, please contact us immediately. We will act promptly.

8 Data Security Measures

8999ber uses industry-standard technology to keep your information secure. Our security systems are continuously updated.

  • SSL/TLS encryption — securing all data in transit
  • AES-256 encryption — protecting data at rest
  • Two-factor authentication (2FA) — for account security
  • Regular security audits and penetration testing
  • Strict access controls — only authorized personnel are permitted to view your data
  • 24/7 Cyber Threat Monitoring

No system is 100% secure, however. That's why we strongly encourage you to use a strong password and never share your account details with anyone.

9 Privacy Policy updates

8999ber may update this Privacy Policy as needed. When changes are made, we will:

  • We will send advance notice to your registered email
  • We will update the date at the top of the page
  • For significant changes, we will display a notification at login

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend reviewing this page from time to time.

10 Contact us

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

We typically respond within 24 hours. Complex matters may take up to 30 business days.

Why Your Data Is Safe with 8999ber

We protect your privacy not just in words, but in practice.

End-to-end encryption

Every transaction and piece of personal data is protected with SSL/TLS and AES-256 encryption. No one can intercept or read it in transit.

Data Is Never Sold

8999ber never sells your personal data to third parties. Your data is used solely to provide our services.

Your Controls

You can request to view, update, or delete your data at any time. You stay in control.

Regular Security Audits

Independent security experts regularly audit our systems to identify and eliminate any vulnerabilities.

Marketing opt-out

If you don't want to receive promotional emails or SMS, you can opt out at any time — no hassle.

Automated Data Deletion

After the specified retention period, your data is automatically and securely deleted. No unnecessary data is ever stored.

Privacy — frequently asked questions

Never. 8999ber does not sell your personal data to any third party. Limited information is shared only when required to deliver services — such as payment processing or identity verification — and those parties are bound by strict confidentiality agreements.

Partially, yes. Data that falls outside legal obligations — such as marketing data or optional profile information — can be requested for deletion. However, financial transaction records must be retained as required by law.

Email support@8999ber.bet immediately or reach us via live chat. We will suspend the account and launch an investigation right away. Please also change your password and enable 2FA.

We only use IP addresses to determine approximate location — this is strictly for security and fraud prevention purposes. We do not track GPS or real-time location.

Every marketing email includes an Unsubscribe link — simply click it to opt out. You can also contact support directly. Marketing communications will stop within 5 business days of your opt-out request.

Your data is secure — get started now

Your privacy is our top priority at 8999ber. Register securely and enjoy the best online gaming experience in Bangladesh. For users aged 18+ only.

Privacy inquiries: support@8999ber.bet

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